If you can dream it, We can build it
Tom & Team, We want to pass along our thanks to you and your team for the outstanding work you recently completed. The landscaping project was executed brilliantly and the results were beyond our expectations. Our home is now one big step closer to being the perfect family retreat. You came to us through a family recommendation for a job well done across town. What I did not expect and found to be the most remarkable element to the project was the manner in which you, Valerie, and your staff conduct business and client service. I have worked with dozens of contractors across dozens of projects over the last twenty years and have never come across a group so focused on providing the right customer experience. Being on budget and on time, and doing great work is all very important, but the customer experience you provide is what really puts you in a league of your of your own. From the initial intro and handshake to quoting, timing commitments, work completion, and site revisits… you got it all nailed down. Thanks for a wonderful experience!
Paul and kirsten
Just writing to express my thanks for a fantastic job well done by the team at Thomas Flint. It was definitely a pleasure working with Tom and the team there. From the initial start of the requested project through the end everything went as planned and we could not be more pleased with the outcome. Not only was everything completed much quicker than I had expected, it was done thoroughly. I look forward to working with Tom and everyone again in the near future!
A note to say “we miss you!!” and thank you for all you did to make our home and wedding day the most beautiful day we could have asked for. The compliments were endless-your ears must have been ringing!! You really came through for us and we will never forget that. With lots of love and a big hug to you…
Robin and Steve
Thanks so much for all your hard work in transforming our back yard. We were able to have a wonderful Mother’s Day barbecue on the patio, and the new plantings and grass looked great. Thanks again. Keep up the good work around town. I’ll be sure to refer you to all who ask for a top flight landscape design team!
Tom and Lynda
Working with Thomas Flint Landscape Design was the best experience I have ever had working with a contractor. From the first moment we met Tom to discuss our project, we knew we were dealing with an experienced and knowledgeable professional. Tom’s calm demeanor highlighted his confidence in his work. Thru the planning of the project, we always felt we were being given options to choose from and that Tom was willing to work with our ideas as well as his. We are extremely happy with the transformation of our back yard into the beautiful oasis it is today. In addition to the value Tom brings to the job, his team was also a pleasure to work with. A special thanks to Valerie who demonstrates a higher than expected level of customer service. One of the best Freddyreflections of their commitment to our job was their willingness to address any follow-ups after the job was complete. So many contractors never return your call after the last bill is paid.
John & Sheila
We’ve enjoyed working with you and your crew on our landscape project. Our back yard is beautiful and your customer service is superb!
Darrae & Gregg
Valerie, The past year we had the opportunity to complete our plans of putting in a back yard swimming pool. It was a long term dream of ours and we were diligent in selecting “craftsmen” that we felt were experienced, honest and easy to work with. Since our plans included a major amount of stone work we spent an inordinate amount of time interviewing several companies that could “physically” do the job. Along with a pool and landscape company we finally selected Thomas Flint and Co. to make up our team of experts to implement our dream. The project took us six months to complete. We had at least one of these crews in our yard on most days and will admit that at times we could have “fast forwarded” the clock. We understood however, that in order to accomplish the results we had hoped for it was necessary for the “Flint team” to take their time building our walls with the utmost care and diligence. What we appreciated most was the open dialogue between Tom Flint and all of the people involved in the organization and us. They were completely open to our thoughts and suggestions and continually checking with us via meetings and phone calls for any “problems or concerns” that may have arisen. Besides the excellent craftsmanship the work crew exhibited it was also the personal interest in the project on a continual basis that gave my wife and me a feeling of comfort. Additionally, I was impressed with the follow up service the Flint & Co. displayed after the job was completed. Tom told me several times that if I found any problem with the “project” over the next several years and beyond they would be there to correct it. And true to his word just the other day Tom came by to inspect the work after the winter season and made a checklist of a few items that need to be addressed. So to say we are very pleased to have selected Thomas Flint & Co. to help us realize our dream is an understatement. We would highly recommend TF & Co. to anyone looking for a quality organization who makes every effort to make sure you are pleased with the work and who doesn’t leave you once the work has been completed.
Pat and Valerie
Upper Saddle River, NJ
Our experience with Tom Flint Landscape Designs was nothing less than an absolute pleasure. Tom was wonderful to deal with, offering great suggestions & advice from the 1st meeting right through the final plantings that finished off the landscape. His knowledge, professionalism and genuine interest in our project throughout the process was consistently at its peak and he delivered on his promise of a “hands on” approach during our initial meetings by visiting the work site daily. He went above & beyond the call several times during our project but most notably by spending his St Patrick’s Day in our variance hearing! Val kept us up to speed during the preliminary aspects of the project and is the glue that keeps the ship afloat at TFLD! We hope we can come up with another project so we can work with Tom & his crew again.
Kevin & Andrea
River Vale, NJ
Before choosing a contractor to install the stone work and travertine patio around my pool, I researched and spoke with many contractors. Thomas Flint seemed most knowledgeable and came highly recommended. I saw some of his projects and was pleased with his work. I choose Tom for the job and, in hindsight, I feel I made the right decision. He and his team were prompt, courteous, and performed all of the work with expert craftsmanship. At one point, we had some difficulty matching stone, and Tom went the extra mile to find the right materials so the job looked perfect. With confidence, I would recommend your use of Thomas Flint.
Upper Saddle River, NJ
My wife and I want to thank you for a job well done. We have had many contractors do work at our house and not one came close to the level of professionalism that we experienced while working with you and your staff. As you probably know by now, I am a very meticulous person with high expectations and I can only say positive things about your crew’s workmanship. They put their heart and soul into their work and it shows. We are very happy with how everything turned out. When it is time for us to refurbish our pool, hands down you won the job.
Tom, We wanted to write a short note to express how pleased we are with the final result of the project that you recently completed for us. We are astonished at how true your original statements were regarding how much the change would affect the look of our home and truly upgrade and transform the entire front of our property. The rock wall is positively magnificent and both of us cannot stop looking at it each and every day. Your plan for tying in the new landscaping with the old worked out perfectly and it all blends together very well. We were somewhat skeptical about putting in the lighting, but can only applaud you for making us realize how much it enhances the entire job. We are truly impressed with your design sense, knowledge, and extreme patience. Elvis and your team of workers have to be commended for their diligence and no nonsense approach. We have never seen any crew that has worked so feverishly and professionally, and that speaks volumes for your direction and supervision. We were so happy that Valerie came out to meet us and also to see the completion. She was so nice to work with and gave us a true feeling of comfort. Please feel free to give our name and number to anyone who is contemplating using your services. Our house is always available to any of your clients who may wish to see your beautiful work. Thank you very much!
Carol and Jeffrey
Tom, Thanks for all your amazing work and for being totally professional during the entire process. Everything is exactly as how I envisioned it, which rarely happens in any home improvement project. Please pass this message along to your crew as well. We’ll talk again soon.
Dear Tom, We would like to thank you for the superb landscaping job that you and your crew provided at our home. From our project’s planning, and until it’s completion, your attention to detail, on paper, and on site, was complete. The project was completed in a timely and efficient manner. Your crew was professional, hard working and took great pride in their work. They performed daily maintenance clean up to minimize site disorder. We thought the skill of dry stone wall construction was lost in our area. Your crew proved us wrong. Viewing the dry stone work through our neighborhood shows that your guys are journeymen at this trade by the work provided on our property. All landscaping details met and exceeded our expectations. Any changes negotiated were met without resistance and completed at minimal interference of timing. You can be sure that because of you and your crew’s astuteness to detail, you will be highly recommended by us.
Bob and Sandra
Tom, Thanks for all of your hard work and patience. We were thrilled with the level of craftsmanship your crew provided us. Our project was done on budget and on schedule. Jean and I were completely comfortable with all of your decisions. We felt like we were your only clients.
Rich and Jean
We love what Tom did with our property. His knowledge of landscaping, love of his work and attention to detail made us feel very comfortable. Tom spent hours with us at the nursery selecting everything and then so much time at our house with his crew making sure everything was exactly where we wanted it. The crew really took pride in their work and Valerie is always a pleasure to talk to and very helpful. I look forward to working with Tom on future projects at our home and highly recommend using him.